Local social enterprise charity SHAX is one of Dumfries & Galloway’s best-kept secrets – a veritable ‘Aladdin’s cave’ of great value second-hand furniture, vintage and retro items, hidden away inside a 4,000ft Dumfries warehouse. Now, however, the secret is out – thanks to the charity’s new ‘Revolve-accredited’ status, awarded by Zero Waste Scotland. Wherever displayed, the Revolve logo assures customers that they are buying from a great re-use shop with a commitment to providing only the highest quality second hand products and excellent customer service.
Joyce Harkness, SHAX’s Social Enterprise Manager, said “SHAX helps people affected by homelessness and poverty in Dumfries and the surrounding area by providing them with minimal cost, good quality furniture and white goods.
“Local people have been very generous with their donations of furniture and other items so far, which has allowed us to open our warehouse on Bankend Road to the public to help us raise additional funds for our work. There are loads of great value second hand and vintage goods to be discovered there.
“Last year we were able to help more than 200 local people by making sure they had the basic household items when they moved into secured tenancies.
“We’re delighted to receive Revolve accreditation and to display the brand around the store. This way, we’re able to demonstrate to both customers and to those who kindly donate goods, that we have excellent processes in place to ensure the quality of our goods, the training of our staff and the delivery of great customer service.
“Although we are a bit tucked away, we’d urge people to come and discover the huge range of re-use goods we have available and help us to continue to provide support to vulnerable people in our community. Not only that, those who kindly donate goods to us are also doing their bit to help the environment, reduce their carbon footprint and prevent perfectly good items from going to waste.”
SHAX relies on furniture donations to provide two key services: Emergency Starter Packs to provide basic household items for people moving to new permanent tenancies and its Homemaker Scheme, which allows delayed payment for people to get essential household furniture and goods for their new homes.
Iain Gulland, Chief Executive of Zero Waste Scotland said:
“SHAX is an outstanding example of a very effective social enterprise organisation. Its work not only has a positive impact on the environment by reducing waste, it also helps vulnerable people in the community and saves people money on what can be normally expensive items for the home.
“I’m delighted to confirm its well-earned Revolve status, which gives a clear sign to the local community that they can have confidence in the products that SHAX offers.”
As well as saving customers money, the Revolve accreditation also aims to create a more sustainable approach to retail and promote re-use in Scotland. Customers wishing to pass on their unwanted items to their nearest Revolve store can call the national re-use phone line on 0800 0665 820 to have their items collected.