Thursday 24th April 2014                 Change text size:

Photo: Richard Rutter via flickr

Energy customer complaints triple in a year

The number of customer complaints received by the Ombudsman Service about energy companies has tripled in a year, new figures have revealed. The organisation, which handles dispute resolution for the energy sector, revealed that over the first three months of 2014, it received 10,638 complaints. This compares to just 3,277...


First State HQ By Ged Carroll via Flickr

First State: increased transparency key to improving investor trust

Transparency is a key component of stewardship, according to a survey conducted by First State Investments. Some 37% of respondents said a high degree of transparency and reporting was the most important indicator of effective equity investor stewardship. The survey was conducted during the company’s annual Responsible Investment and...


Photo: Circa via twitter

Indian election: voting underway in world’s largest democracy

The world’s largest democracy is taking to the polls today, as Indians begin voting in the first phase of a massive general election.  More than 814 million people are eligible to vote, with 20% receiving a ballot for the first time. The democratic exercise will take part in nine...


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Growing appetite for green investment in low-income countries

Low-income countries are working to improve sustainability and build resilience to climate change, but more investment in needed, the Institute for Environment and Development (IED) has said. Nanki Kaur, senior researcher at the IED said that there was a growing appetite for sustainable investment in these areas but a...


Tristram Brelstaff via flickr

Conservationists ‘concerned’ with dragonfly numbers after UK floods

Conservationists have said that an extremely wet winter may have impacted on invertebrate numbers, boosting mosquito populations but causing a decline in dragonflies. The Canal and River Trust has warned that dragonflies and damselflies may begin to dwindle, with rivers spreading across fields over the past few months, leaving...


Photo: Caveman Chuck Coker via flickr

Draft UN report: investment in renewable energy must rise drastically

Time is running out for world powers to cut greenhouse gas emissions and prevent runaway global warming, while the need for a rapid transition to a low-carbon economy grows ever more urgent, a draft UN document has warned. Climate scientists and government officials are meeting in Berlin on Monday...


Jason Howie via Flickr

UK air pollution ‘a major threat to biodiversity’

Nitrogen pollution, which played a major role in the UK’s recent air quality crisis, represents a potentially deadly threat to many animal and plant species, according to a government adviser. Nitrogen oxide (NO2), which is mostly emitted by traffic vehicles and industry, is one the main causes of the...


train St Pancras By Matt Buck via Flickr

MPs voice concerns about environmental cost of HS2

MPs have called for a full environmental survey of the HS2 high speed rail project and a separate budget to deal with environmental safeguards. They warn in a new report that natural value should not be “subordinated to crude economic calculations of cost and benefit”. The environmental audit committee...


London smog by IainBuchanan via Flickr

Smog slowly subsides across UK, but city air pollution remains

The high levels of pollution have subsided across many parts of the UK, after the most vulnerable were told to stay indoors and avoid heavy exercise for the best part of a week. Concerns were raised on Tuesday after a combination of events including wind, warming temperatures, dust from...


Photo: Michal Hvorecky via Flickr

Afghanistan: millions vote in first ever peaceful transition of power

People in war-torn Afghanistan took to polling stations on Saturday to vote for the country’s new president, paving the way for the first ever peaceful power transition in its history. Afghans have been subjected to interference from both the west and Soviet forces since the 1960s. It is estimated...


Photo: vitamindave via Flickr

New tourism report: hotel workers plagued by low wages and long hours

How does the all inclusive hotel model in the tourism sector affect the rights of employees? This is the underlying question that a report launched last month by campaign group Tourism Concern sought to assess and ultimately shed light on. The new research, supported by the International Federation of...


Photo: m.prinke via Flickr

Norway’s oil fund commits to increasing green investment

The Norwegian government has announced that the country’s sovereign wealth fund will increase its investment in environmental projects. However, green groups have voiced their disappointment that the move didn’t go further. The $860 billion (£518 billion) pension fund owns around 1% of the world’s stock. Around 8% of its...


Shamu by gnislew via Flickr

SeaWorld accused of drugging orca whales after welfare concerns

Leaked documents have revealed that SeaWorld, the subject of fierce criticism over animal welfare in recent weeks, could be drugging the orca whales that perform at its marine parks across the country. The reports were made by the online site BuzzFeed, which said that it had seen documents that...


Dave Goodman via flickr

Dog owners asked to ‘take the lead’ to enjoy countryside responsibly

The National Sheep Association (NSA) and Farmers Guardian newspaper are calling on dog walkers to enjoy the countryside responsibly, after figures showed incidents of dogs attacking livestock are becoming increasingly common. The two organisations are asking dog walkers to take a greater responsibility for their dogs when walking in the...


Beverley Goodwin via flickr

Bring HS2 to Liverpool, says mayor

The mayor of Liverpool has given his support to a campaign calling for the route of the proposed HS2 rail project to be extended just 20 miles to reach the city. Under current plans, HS2 will run from London to Birmingham by 2026 and to Manchester and Leeds by...


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