Marks & Spencer has published its first report under new Chief Executive Officer Steve Rowe. Its 2016 Plan A Report shows the business has made positive progress on...
Renewable electricity supplier and generator Good Energy has secured second place in the 2016 Which? energy company customer satisfaction survey – for the second year running....
A poll by consumer group Which? rated npower and Scottish Power as the worst UK brands for customer service, while First Direct and ethical companies Lush...
Energy regulator Ofgem has called on the ‘big six’ energy suppliers to explain to customers how falling wholesale costs will impact their energy prices. The call...
Leading renewable energy supplier Good Energy has been named Best Utilities PLC at the 2014 UK Stock Market Awards. The 100% green energy provider took home the...
There is widespread dissatisfaction among rail users in the UK, with 11 of 19 rail operators scoring less than 50% for satisfaction in a survey by...
Good Energy and Ecotricity, two leading renewable energy suppliers, have both topped the annual Which? energy company survey of consumer satisfaction. The survey, which asked 8,525...
Energy supplier Npower is reportedly axing up to 1,400 jobs in its UK call centres, just over a month after announcing winter price rises of 10.4%....
A consumer survey has revealed that trust in the energy industry has fallen, amid concerns about rising energy prices. The Consumer Insight Tracker from Which? found...
Ed Gill, head of external affairs at Good Energy, describes why the firm’s ethical approach is a winner on many fronts. Energy companies are currently suffering...
Forty-two per cent of bank customers are likely to switch providers when measures to make it simpler to switch are introduced in September, according to new...
The Global Alliance for Banking on Values (GABV), a coalition of some of the world’s foremost values-driven banks, has released the Berlin declaration – a three-step...
In the UK, there are nearly 18m joint accounts, representing over a third of all accounts open. But do you and your partner really love the...
Good Energy has topped the Which? Switch satisfaction survey for the third time in for years – with 85% of its customers currently happy with its service....