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A Christmas message to all high street bank customers and employees

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Over the last two years, Blue & Green Tomorrow has been scathing of the culture and ethics of major banks. It is bank leadership not the typical member of staff that is entirely at fault.

Payment protection mis-selling, Libor-rate fixing, bank-rolling criminals, avoiding tax, excessive rewards for failure or simply collapsing the global economy are just the tip of the iceberg of banking failure. Banks deserve constructive criticism for irresponsible and illegal behaviour.

Senior management may feel aggrieved by the distraction of ongoing investigations and significant fines, but they are genuinely getting off lightly.Criticising people for banking with, or working for, major banking groups is counter-productive. Convenience, campaigns to children and inertia in later life make the major banks the default choice for most consumers. Being above average payers makes them a good employment choice for school leavers or graduates.

Highly talented, hard-working and ethical people work for most banks. They will be as horrified as anyone at the incompetence and blatant illegality.

Sadly, they are failed by a small clique of astronomically-paid, amoral and profiteering senior mangers. Employees who point out unethical investment behaviour, dubious or aggressive selling practices, deliberate product complexity, dishonest marketing or bullying management do not rise to the top.

The banks’ objective of reducing the cost-to-serve customers, rather than providing a good service, has lead to rampant outsourcing of call centres and getting call times down. Cattle-herding is the closest analogy to major banking group’s customer service – when it comes to either customers or their employees. Rather than seeing customer calls and visits as a valued conversation, it’s seen as a costly interruption or opportunity to sell.

But most major banking organisations are committed to good corporate citizenship and claim to be listening to their customers and employees (Lloyds incl. HBOSBarclaysRBS incl. NatWestHSBC and Santander) . They claim to have embedded corporate social responsibility. Many have signed up to the UN Principles for Responsible Investment and the UK Sustainable Investment Forum (UKSIF).

The only thing needed for the triumph of evil is for good men (and women) to do nothing – Edmund Burke

So, why not put that commitment to the test?

If you are a customer of one of the major banking groups above, you should consider the alternatives or you could write to the CEO to express concern over recent irresponsible behaviour.

Here’s the name and addresses of bank CEOs:

– António Horta-Osório, CEO, Lloyds Banking Group (incl. HBOS), 25 Gresham Street, London, EC2V 7HN – taxpayer bailout

– Antony Jenkins, CEO, Barclays Bank plc, 1 Churchill Place, London, E14 5HP – Libor, PPI and tax avoidance

– Stephen Hester, CEO, Royal Bank of Scotland plc (incl. NatWest), 36 St Andrew Square, Edinburgh, EH2 2YB – taxpayer bailout and Libor

– Brian Robertson, CEO, HSBC Holding plc, 8 Canada Square London E14 5HQ – money laundering

– Ana Botín, CEO, Santander UK plc, 2 Triton Square, Regent’s Place, London NW1 3AN – frequently been ranked the worst bank in the UK for customer service

See what they say in response and do let us know.

If you are an employee, why not raise concerns about recent unethical behaviour with your line manager or CSR/HR department. If you are ‘afraid’ of raising any concern at all, ask yourself if you are really working for an organisation that is listening to its employees or is socially responsible.

What do you think of Blue & Green Tomorrow? Complete our short reader survey and be in with a chance to win an iPad mini or a Kindle Fire. Survey closes December 21.

Further reading:

Has your bank been naughty or nice this year?

Sustainable banks more ‘robust and resilient’ than high street institutions

Interest in ethical options surges amid UK banking melee

Ex-Goldman Sachs director: unethical banking affects everyone

Investors look to ethical options after banking instability

The Guide to Sustainable Banking

Economy

How Going Green Can Save A Company Money

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going green can save company money
Shutterstock Licensed Photot - By GOLFX

What is going green?

Going green means to live life in a way that is environmentally friendly for an entire population. It is the conservation of energy, water, and air. Going green means using products and resources that will not contaminate or pollute the air. It means being educated and well informed about the surroundings, and how to best protect them. It means recycling products that may not be biodegradable. Companies, as well as people, that adhere to going green can help to ensure a safer life for humanity.

The first step in going green

There are actually no step by step instructions for going green. The only requirement needed is making the decision to become environmentally conscious. It takes a caring attitude, and a willingness to make the change. It has been found that companies have improved their profit margins by going green. They have saved money on many of the frivolous things they they thought were a necessity. Besides saving money, companies are operating more efficiently than before going green. Companies have become aware of their ecological responsibility by pursuing the knowledge needed to make decisions that would change lifestyles and help sustain the earth’s natural resources for present and future generations.

Making needed changes within the company

After making the decision to go green, there are several things that can be changed in the workplace. A good place to start would be conserving energy used by electrical appliances. First, turning off the computer will save over the long run. Just letting it sleep still uses energy overnight. Turn off all other appliances like coffee maker, or anything that plugs in. Pull the socket from the outlet to stop unnecessary energy loss. Appliances continue to use electricity although they are switched off, and not unplugged. Get in the habit of turning off the lights whenever you leave a room. Change to fluorescent light bulbs, and lighting throughout the building. Have any leaks sealed on the premises to avoid the escape of heat or air.

Reducing the common paper waste

paper waste

Shutterstock Licensed Photo – By Yury Zap

Modern technologies and state of the art equipment, and tools have almost eliminated the use of paper in the office. Instead of sending out newsletters, brochures, written memos and reminders, you can now do all of these and more by technology while saving on the use of paper. Send out digital documents and emails to communicate with staff and other employees. By using this virtual bookkeeping technique, you will save a bundle on paper. When it is necessary to use paper for printing purposes or other services, choose the already recycled paper. It is smartly labeled and easy to find in any office supply store. It is called the Post Consumer Waste paper, or PCW paper. This will show that your company is dedicated to the preservation of natural resources. By using PCW paper, everyone helps to save the trees which provides and emits many important nutrients into the atmosphere.

Make money by spreading the word

Companies realize that consumers like to buy, or invest in whatever the latest trend may be. They also cater to companies that are doing great things for the quality of life of all people. People want to know that the companies that they cater to are doing their part for the environment and ecology. By going green, you can tell consumers of your experiences with helping them and communities be eco-friendly. This is a sound public relations technique to bring revenue to your brand. Boost the impact that your company makes on the environment. Go green, save and make money while essentially preserving what is normally taken for granted. The benefits of having a green company are enormous for consumers as well as the companies that engage in the process.

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Energy

5 Easy Things You Can Do to Make Your Home More Sustainable

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sustainable homes
Shutterstock Licensed Photot - By Diyana Dimitrova

Increasing your home’s energy efficiency is one of the smartest moves you can make as a homeowner. It will lower your bills, increase the resale value of your property, and help minimize our planet’s fast-approaching climate crisis. While major home retrofits can seem daunting, there are plenty of quick and cost-effective ways to start reducing your carbon footprint today. Here are five easy projects to make your home more sustainable.

1. Weather stripping

If you’re looking to make your home more energy efficient, an energy audit is a highly recommended first step. This will reveal where your home is lacking in regards to sustainability suggests the best plan of attack.

Some form of weather stripping is nearly always advised because it is so easy and inexpensive yet can yield such transformative results. The audit will provide information about air leaks which you can couple with your own knowledge of your home’s ventilation needs to develop a strategic plan.

Make sure you choose the appropriate type of weather stripping for each location in your home. Areas that receive a lot of wear and tear, like popular doorways, are best served by slightly more expensive vinyl or metal options. Immobile cracks or infrequently opened windows can be treated with inexpensive foams or caulking. Depending on the age and quality of your home, the resulting energy savings can be as much as 20 percent.

2. Programmable thermostats

Programmable thermostats

Shutterstock Licensed Photo – By Olivier Le Moal

Programmable thermostats have tremendous potential to save money and minimize unnecessary energy usage. About 45 percent of a home’s energy is earmarked for heating and cooling needs with a large fraction of that wasted on unoccupied spaces. Programmable thermostats can automatically lower the heat overnight or shut off the air conditioning when you go to work.

Every degree Fahrenheit you lower the thermostat equates to 1 percent less energy use, which amounts to considerable savings over the course of a year. When used correctly, programmable thermostats reduce heating and cooling bills by 10 to 30 percent. Of course, the same result can be achieved by manually adjusting your thermostats to coincide with your activities, just make sure you remember to do it!

3. Low-flow water hardware

With the current focus on carbon emissions and climate change, we typically equate environmental stability to lower energy use, but fresh water shortage is an equal threat. Installing low-flow hardware for toilets and showers, particularly in drought prone areas, is an inexpensive and easy way to cut water consumption by 50 percent and save as much as $145 per year.

Older toilets use up to 6 gallons of water per flush, the equivalent of an astounding 20.1 gallons per person each day. This makes them the biggest consumer of indoor water. New low-flow toilets are standardized at 1.6 gallons per flush and can save more than 20,000 gallons a year in a 4-member household.

Similarly, low-flow shower heads can decrease water consumption by 40 percent or more while also lowering water heating bills and reducing CO2 emissions. Unlike early versions, new low-flow models are equipped with excellent pressure technology so your shower will be no less satisfying.

4. Energy efficient light bulbs

An average household dedicates about 5 percent of its energy use to lighting, but this value is dropping thanks to new lighting technology. Incandescent bulbs are quickly becoming a thing of the past. These inefficient light sources give off 90 percent of their energy as heat which is not only impractical from a lighting standpoint, but also raises energy bills even further during hot weather.

New LED and compact fluorescent options are far more efficient and longer lasting. Though the upfront costs are higher, the long term environmental and financial benefits are well worth it. Energy efficient light bulbs use as much as 80 percent less energy than traditional incandescent and last 3 to 25 times longer producing savings of about $6 per year per bulb.

5. Installing solar panels

Adding solar panels may not be the easiest, or least expensive, sustainability upgrade for your home, but it will certainly have the greatest impact on both your energy bills and your environmental footprint. Installing solar panels can run about $15,000 – $20,000 upfront, though a number of government incentives are bringing these numbers down. Alternatively, panels can also be leased for a much lower initial investment.

Once operational, a solar system saves about $600 per year over the course of its 25 to 30-year lifespan, and this figure will grow as energy prices rise. Solar installations require little to no maintenance and increase the value of your home.

From an environmental standpoint, the average five-kilowatt residential system can reduce household CO2 emissions by 15,000 pounds every year. Using your solar system to power an electric vehicle is the ultimate sustainable solution serving to reduce total CO2 emissions by as much as 70%!

These days, being environmentally responsible is the hallmark of a good global citizen and it need not require major sacrifices in regards to your lifestyle or your wallet. In fact, increasing your home’s sustainability is apt to make your residence more livable and save you money in the long run. The five projects listed here are just a few of the easy ways to reduce both your environmental footprint and your energy bills. So, give one or more of them a try; with a small budget and a little know-how, there is no reason you can’t start today.

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