The Financial Ombudsman Service settled a record number of disputes between consumers and financial service providers over the year to the end of March 2014. The...
Consumer trust in the UK banking sector has stabilised after years of decline, but still lags behind the rests of the world, a new survey has...
The chief executive of the Financial Ombudsman Service (FOS), Natalie Ceeney, has said that the increasing number of complaints about financial service providers is due to...
Almost 160,000 complaints were referred to the Financial Ombudsman Service (FOS) from consumers between April and June – the majority of which were about mis-sold payment...
The Financial Ombudsman Service has revealed that it receives 7,000 complaints and enquiries a day – a figure that the Move Your Money campaign says should...