News
Money.com React To FCA Complaint Figures Release
Following the release of complaints figures from the FCA, Hannah Maundrell, Editor in Chief at money.co.uk has responded with these statements:
“Whilst it’s great to see the overall number of FCA complaints coming down, it is a real concern that so many consumers are still having major issues.
Banks, building societies and insurers really need to up their game and address the recurring problems their customers are reporting.
“Banks, building societies and insurers really need to up their game and address the recurring problems their customers are reporting. I suspect the numbers we see today are only a drop in the ocean compared to the overall amount of people who aren’t happy with the standard of service they receive from their provider.
“The solution is simple, if you’re not happy move. There is a big disparity in the standard of customer service across financial providers so do your research – choose a provider that takes the element of their business as seriously as making money. If they don’t treat you well, they don’t deserve your business.”
- Features10 months ago
What is the Eco-Friendliest Option to Wash Your Dishes?
- Environment12 months ago
Building a Career in Green Construction: Tips and Insights
- News11 months ago
5 Ways Fleet Maintenance Software Can Help Businesses Be More Eco-Friendly
- Features10 months ago
Addressing Pressing Ethical Concerns with Crypto Exchanges