Echo Managed Services have reported that consumers in the UK are standing up to poor performing utility suppliers by withholding payment. Recently published research says 48% of respondents...
Each day we’re introducing one, two or three of our new affiliate friends. If you click through the link in this article, the link is tracked...
A poll by consumer group Which? rated npower and Scottish Power as the worst UK brands for customer service, while First Direct and ethical companies Lush...
The number of customer complaints received by the Ombudsman Service about energy companies has tripled in a year, new figures have revealed. The organisation, which handles...
Customers want more from energy companies, a new survey has revealed. Consumers believe suppliers are too focussed on profits, unclear about their finances and are not...
Energy companies have admitted they have let us down in a hard-hitting new report for a conference on Thursday in London called Energy, Politics and the Consumer....
Consumer trust in the UK banking sector has stabilised after years of decline, but still lags behind the rests of the world, a new survey has...
The Co-operative Bank has introduced a £100 current account switching offer that also includes a £25 donation to a leading charity of the individual’s choice, as...
Good Energy and Ecotricity, two leading renewable energy suppliers, have both topped the annual Which? energy company survey of consumer satisfaction. The survey, which asked 8,525...
New research has suggested that most customers are choosing to switch current accounts based on the bank’s reputation and customer service, despite larger banks trying to...
High street lender Metro Bank has said it has seen a 100% increase in customers switching from other current account providers, thanks chiefly to the new...
Centrica, the firm that owns British Gas, has recorded greater profits in the first four months of 2013 than it did in 2012 – because homeowners...
Energy firm Scottish and Southern Energy (SSE) has been fined £10.5m by energy regulator Ofgem for deceiving its customers about the true costs of its services....