A recent government study showed that 43 per cent of energy customers have never switched supplier. In the wake of that news, Ofgem are reviewing a new...
The number of Brits switching their bank account reached 1.16 million, a 12% increase on the previous year, in 2014, as awareness and confidence in the...
Figures from the energy ombudsman have revealed that complaints about energy suppliers in the first six months of 2014 have more than doubled figures recorded during...
Two of the big six energy companies, npower and Scottish Power, have seen customer complaints doubling in the first quarter of 2014, because of issues related...
While dissatisfied energy customers are turning their back on the ‘big six’ suppliers, smaller firms are increasing their number of customers, but their exponential growth is...
Big six energy firm SSE has revealed it has increased its pre-tax profits to £1.5 billion, a 9.6% rise compared to the previous year. However, the...
Energy suppliers in the UK have committed to halving the length of time it takes to switch providers from five weeks to around two-and-a-half weeks, it...
Renewable energy supplier Ecotricity has announced it will extend its current price freeze until October. This commitment follows previous statements from the company saying it would...
The energy regulator Ofgem has ordered the big six energy firms to return money owed to former customers. It estimates that at least £400m has been...
The big six energy firms have collectively received over 5.5m complaints over the last year, according to the consumer group Which? – as it calls on...
Leading renewable energy suppliers Good Energy and Ecotricity have backed calls from consumer groups to make the switching process more efficient. According to MoneySuperMarket, the introduction...
The Post Office is to extend its current account pilot to over 100 stores giving consumers another alternative option to the major banks. Some 81 branches...
Sean Buchan is actively switching his banking choices. Whilst doing this, he reflects on why such a simple action faces so much resistance and inertia across...
Banking does not have to be evil. It is absurd that we even have to say those seven words, but the last five years of scandals...
Banking does not have to be evil. It is absurd that we even have to say those seven words, but the last five years of scandals...