Forty-two per cent of bank customers are likely to switch providers when measures to make it simpler to switch are introduced in September, according to new research.
The statistics, from independent switching service uSwitch.com, reveal that only one in 10 customers have switched accounts over the last 12 months. This is despite 18% of customers being unsatisfied with their current account provider, particularly the big five banks.
Santander was voted worst current account provider, closely followed by Barclays and the Royal Bank of Scotland.
Campaign group Move Your Money revealed in June that some 2.4 million people closed accounts with the big five in 2012, which also includes Lloyds TSB and HSBC.
From September, new rules come into effect meaning that banks must take no longer than seven working days when switching customers’ accounts. It is thought that the £750m government-backed scheme could loosen the grip of the big banks that dominate the market.
The uSwitch.com research claims that almost half of people questioned would choose a traditional high street bank over a building society, online or alternative brand.
It adds that almost three-quarters of customers would choose a bank that is financially secure and has a good reputation, while 27% would choose one that is ethical.
Michael Ossei, personal finance expert at uSwitch.com, said, “The fact that financial stability is the most important factor is a real sign of the times.
“Consumers are feeling bruised by what’s happened in the banking sector over the last five years. They want to know that their money is in safe hands, and this is proving to be more of a siren call than the charms of good service, value for money or ethics on offer from smaller players.”
Government backs £750m IT system to make switching banks simpler
Public urged to wage ‘guerilla war’ against big banks
Big five’s banking monopoly at risk, with 2.4m closing accounts in 2012
Small is beautiful: why alternative banks need to step up to the mark
Like our Facebook Page
How Cities In Canada Are Addressing Climate Change
10 Tax Incentives for Businesses That are Lowering their Carbon Footprint
How to Manage Anxieties About Climate Change
Green Brands Must Understand Their Customers to Market Wisely
Key Necessities for Starting an Eco-Friendly Freelance Business
6 Ways To Overcome Cash Flow Challenges as a Green Business
Going Cashless Lowers Our Carbon Footprint and Has Other Pros and Cons
How to Be as Eco-Friendly as Possible on a Trip to New York
Why Brazed Plate Heat Exchangers Are Eco-Friendly
6 Steps For Making Crypto & Blockchain Eco-Friendly
Building a Career in Green Construction: Tips and Insights
Top 5 Benefits of Workplace Sustainability
The Role of Smart Technology in Managing EV Charging Stations
4 USA Vacation Destinations for an Eco-Friendly Trip
6 Wastewater Management Tips to Reduce Water Pollution
Why Internet Faxing Is A Sustainable Business Move
5 Ways Eco-Friendly Employers Can Boost Efficiency
What to Look for When Choosing an Eco-Friendly Locksmith
Flexible Return Policies Can Make Retail More Sustainable
Using Green Patents to Drive Sustainability & Eco-Friendly Designs
- Environment3 months ago
6 Home Improvements You Can Make to Help the Environment
- Environment10 months ago
4 Countries That Have Banned Single-Use Plastic
- Features9 months ago
5 Huge Support Tips for Eco-friendly eCommerce Brands
- Environment7 months ago
How to Ensure Your Home’s Eco-Friendly During Construction?