While dissatisfied energy customers are turning their back on the ‘big six’ suppliers, smaller firms are increasing their number of customers, but their exponential growth is...
The Financial Ombudsman Service settled a record number of disputes between consumers and financial service providers over the year to the end of March 2014. The...
Energy suppliers in the UK have committed to halving the length of time it takes to switch providers from five weeks to around two-and-a-half weeks, it...
Blue & Green Daily finds and summarises the top sustainability stories around the web every morning. We start with our own picks from Blue & Green...
Paying employees a decent wage is the right way forward for responsible business, according to Guy Stallard, head of facilities at tax auditing firm KPMG. Stallard...
Campaign group WWF has warned shareholders in oil and gas exploration firm Soco that they could see increased risk because of drilling plans in the Virunga...
The big six energy firms have collectively received over 5.5m complaints over the last year, according to the consumer group Which? – as it calls on...
Blue & Green Daily finds and summarises the top sustainability stories around the web every morning. We start with our own picks from Blue & Green...
The energy ombudsman has revealed a striking increase of consumers complaining about their energy supplier in 2013 – a 71% rise compared to the previous year....
Martin Wheatley, chief executive of the regulator the Financial Conduct Authority (FCA), has said the regulatory system was moving towards placing “far more emphasises on good...
The chief executive of the Financial Ombudsman Service (FOS), Natalie Ceeney, has said that the increasing number of complaints about financial service providers is due to...
Consumer complaints reported by financial services firms fell by 500,000 between the second half of 2012 and the first half of 2013, according to the Financial...
The Treasury has announced plans to ramp up consumer protection to the next level within the financial sector. The new system, unveiled on Wednesday, is due...
Almost 160,000 complaints were referred to the Financial Ombudsman Service (FOS) from consumers between April and June – the majority of which were about mis-sold payment...
The Financial Ombudsman Service has revealed that it receives 7,000 complaints and enquiries a day – a figure that the Move Your Money campaign says should...