Leading renewable energy suppliers Good Energy and Ecotricity have backed calls from consumer groups to make the switching process more efficient. According to MoneySuperMarket, the introduction...
The energy regulator Ofgem has said that a report published by one of Britain’s largest energy companies contains “incorrect and misleading” data about the cost of...
MPs have accused the bosses of UK energy distribution firms of “utter complacency”, during a hearing investigating the companies’ responses to the stormy weather that led to...
The amount of time energy companies took to restore power following storms over the festive period are to be questioned by the energy regulator Ofgem. Companies...
The energy ombudsman has revealed a striking increase of consumers complaining about their energy supplier in 2013 – a 71% rise compared to the previous year....
Changes to the energy market, bought about by the Retail Market Review, will make comparing energy tariffs simpler to compare, benefitting consumers, according to trade body...
Supporters of renewable energy are calling for more Scottish homeowners and businesses to reap the benefits of solar power, after new figures revealed that the total...
Following an investigation on energy sales rules, one of the ‘big six’ energy firm, Npower, has agreed to direct £3.5 million to help poorer consumers. Energy...
Yesterday’s news that a record number of customers had switched energy supplier in November is welcome, on the face of it. It remains to be seen...
The number of energy customers switching providers is at a three-year high, after all of the big six suppliers announced price increases in 2013, figures released...
Energy supplier Npower is reportedly axing up to 1,400 jobs in its UK call centres, just over a month after announcing winter price rises of 10.4%....
The energy regulator Ofgem has spoken out about rising energy bills and told the energy and climate committee that firms “have no entitlement to any level...
Energy watchdog Ofgem has said that suppliers’ profits rose by 77% last year to £53 per home, but energy giants have claimed these figures are “out...
The Financial Conduct Authority (FCA) and Ofgem have found no proof of price fixing in the British gas sector, after an investigation began a year ago...
A consumer survey has revealed that trust in the energy industry has fallen, amid concerns about rising energy prices. The Consumer Insight Tracker from Which? found...